Responsible Gaming

At Very Well Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences, which is why we have implemented various measures to promote responsible behavior.

Safe and Balanced Gambling Habits

To maintain healthy balance in your life, it's essential to gamble responsibly. This means setting limits on the time and money you spend playing at Very Well Casino. Take regular breaks from gaming sessions, engage in other activities outside of our site, and prioritize physical health, social relationships, and overall well-being.

Gambling as Entertainment Rather Than Income

Gaming is meant to be a form of entertainment, not a way to make significant income. Remember that winning is never guaranteed, and you should only spend what you can afford to lose. View your gaming experience at Very Well Casino as an enjoyable pastime rather than a source of financial gain.

Budget and Bankroll Management

To manage your finances effectively during your time with us:

Set a budget: Determine how much you're willing to spend on our site each week or month.
Establish a bankroll: Set aside money for gaming that you can afford to lose without causing financial hardship. Withdraw at regular intervals if your winnings exceed your initial deposit.
Manage deposits and withdrawals carefully, especially when using third-party payment methods.

Deposit, Loss, Wager, and Session Limits

We've implemented limits on the amount of money you can deposit or withdraw within a certain period:

Deposit limits: Maximum daily/weekly/monthly deposits are £2,000/£10,000/£40,000 respectively.
Loss limits: Manage your losses by setting up loss limits. If you reach these thresholds, our system will alert you to take a break or reconsider your gaming activity.
Wager limits: Your bet sizes should be adjusted according to the size of your bankroll.

Reality Checks and Time Reminders

To ensure you're not losing track of time:

Reality checks: Periodic messages asking if you'd like to stop playing at this point are displayed when eligible.
Time reminders: Schedule notifications reminding you to take a break, change the activity, or limit playtime.

Cooling-Off and Self-Exclusion Tools

If you feel that gaming has become problematic:

Cooling-off period: Temporarily close your account for 24 hours to several months. You can then decide whether or not to reopen it.
Self-exclusion tools: If needed, we'll help restrict access from our platform and other websites affiliated with Very Well Casino.

Account Verification and Age Restrictions

Protect yourself by respecting the terms of service:

Account age verification: Ensure that you're at least 18 years old (21 in some jurisdictions), as stated on your user agreement.
Verification: Complete any required identity checks when opening or modifying an account to prevent potential misuse.

Protection of Vulnerable Players

We recognize the need for special consideration towards players who may be vulnerable:

We restrict access by those with gambling issues based on known information about you, in line with our policy.
You can report suspicious behavior if someone is displaying problem gaming signs.

Please direct any questions or concerns to our customer support team via email.